How Can I Stop Screen Turning Off During Call?

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• #1

My N6 started doing this today. As presently as I place or receive a phone call the screen turns off and won't turn on until the call is ended. Someone suggested it'southward a problem with double tap to wake and someone made a prepare for information technology. Where is it?

I have unencrypted. Running Chroma with Xposed and double tap to wake. Wasn't doing it yesterday.
Thought it might be Xposed since I close the phone off and forgot to do a soft boot. I did information technology now and information technology'southward still acting up.

Concluding edited: Feb 24, 2015

• #2

My N6 started doing this today. As soon every bit I place or receive a call the screen turns off and won't plough on until the phone call is ended. Someone suggested it'southward a trouble with double tap to wake and someone fabricated a set for it. Where is it?

I have unencrypted. Running Chroma with Xposed and double tap to wake. Wasn't doing it yesterday.
Thought it might be Xposed since I shut the telephone off and forgot to practise a soft boot. I did it now and information technology'southward however acting up.

ix out of 10 times Xposed is the problem. Xposed and customs roms/apps don't play well together. Xposed is for those that run stock so modded code doesn't conflict. Run a logcat and will probable see a lot of Xposed errors.

• #four

To be fair I have xposed but i take no modules installed yet

And then first thing I would do is uninstall xposed. Information technology still has the framework hooked. With all the mods in Croma Xposed gonna be a big headache anyhow. Uninstall it. And so go to recovery and wipe dalvik and cache and reboot.

---------- Mail added at 10:41 PM ---------- Previous post was at 10:37 PM ----------

I had this same thing when I installed test version of call recorder without wiping after uninstalling the the original call recorder.

Last edited: February 25, 2015

• #5

I had this aforementioned problem when I had my glass screen protector installed. Information technology was lifted right over the proximity sensor. Causing this same effect.

• #half dozen

Problem is fixed now. Repositioned my glass protector further abroad from. The light sensor. It must've been creating a shadow over the sensor because it was haloing

• #8

I've tried several screen protectors. I'll only get glass ones from now on =)

• #nine

where exactly are the sensors located at? i can't see them... most the front camera or? thanks.

• #ten

Merely had this issue afterward the 5.1 OTA

I got my 5.1 OTA today and only then did i experience this same issue also.

As shortly equally I dial out or pick up an incoming, screen goes bare.

No way to get back until other party hangs up. Had to go to accessibility settings to turn on "ability button ends call".

I am using a drinking glass screen protector. I tried peeling off the part roofing the proximity sensor and making a call. Still, the issue still persists.

Might be a 5.ane bug...

• #11

I got my 5.i OTA today and only then did i experience this same issue too.

Equally soon equally I dial out or choice upwardly an incoming, screen goes bare.

No manner to go dorsum until other political party hangs up. Had to go to accessibility settings to plough on "power button ends call".

I am using a drinking glass screen protector. I tried peeling off the part roofing the proximity sensor and making a call. However, the issue however persists.

Might be a five.1 bug...

I had the same trouble when doing the v.1 update on my N6 and the but style I could get the lite sensor and proximity sensor to work over again was past reverting back to the 5.0.1 version that was on the phone originally and was good to go again! I am at least glad I am not the but one seeing this. Study to Google equally I did otherwise a fix will never be looked for!

• #12

I had the same problem when doing the five.one update on my N6 and the simply manner I could get the light sensor and proximity sensor to work again was by reverting back to the 5.0.1 version that was on the phone originally and was good to go once more! I am at least glad I am not the only one seeing this. Report to Google equally I did otherwise a fix volition never be looked for!

I am having the same issue. Since 5.ane screen goes black during calls and I have to reboot to end telephone call. Ready "power button ends call" but that is a hurting. The screen protector is a red herring, this is a 5.i effect. Don't like that I take to practice a little dance and plug headphones in to get my $700 phone to make telephone calls.

---------- Post added at 09:48 AM ---------- Previous mail was at 09:29 AM ----------

I am having the same issue. Since 5.i screen goes black during calls and I take to reboot to end call. Set "power button ends telephone call" but that is a pain. The screen protector is a red herring, this is a 5.1 issue. Don't like that I have to practice a little dance and plug headphones in to become my $700 phone to brand telephone calls.

From google: Hi anybody, I've got an update to share on this consequence. Our software engineers accept identified a modify in the Nexus 6's lawmaking for the proximity sensor (the sensor that lets the phone know when it'southward side by side to your cheek) and are working on tweaking it. The change will be bachelor in an upcoming over-the-air update to the Nexus six. Note, even so, that this volition be for a afterward update -- we're in the center of sending out Android five.i correct now; this fix will be for a later version.

Edited to add together: Please remember that at that place is a workaround for this issue -- if you have a screen protector or case on your Nexus vi, information technology might be blocking the sensor. Try removing your screen protector or case to go your screen to light up again.

https://productforums.google.com/forum/#!topic/nexus/mIRwBP4Hx_Y[1-25]

• #13

I am having the same issue. Since 5.ane screen goes black during calls and I have to reboot to stop call. Prepare "power push button ends call" just that is a hurting. The screen protector is a red herring, this is a 5.1 issue. Don't like that I have to do a footling dance and plug headphones in to go my $700 phone to brand telephone calls.

---------- Mail service added at 09:48 AM ---------- Previous post was at 09:29 AM ----------

From google: Howdy everyone, I've got an update to share on this result. Our software engineers have identified a change in the Nexus half-dozen'southward code for the proximity sensor (the sensor that lets the phone know when it'south next to your cheek) and are working on tweaking it. The change will be bachelor in an upcoming over-the-air update to the Nexus half dozen. Annotation, nonetheless, that this will be for a later update -- we're in the middle of sending out Android v.1 correct now; this ready will exist for a later version.

Edited to add: Please remember that there is a workaround for this issue -- if yous have a screen protector or case on your Nexus half dozen, it might be blocking the sensor. Attempt removing your screen protector or example to get your screen to light upward over again.

https://productforums.google.com/forum/#!topic/nexus/mIRwBP4Hx_Y[1-25]

Information technology's not a carmine herring. I and other users have confirmed that a screen protector on or near the light sensor is the issue.

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Source: https://forum.xda-developers.com/t/screen-turns-off-during-call.3039269/

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